Get to know the founder.
I'm Sara: Qualified Nurse and Founder of Raya
I treat every client with the exact same love, dignity, and clinical excellence I would want for my own parents.
Welcome to Raya.
I founded Raya based on the beautiful meaning: protection, care, and attentiveness.
This is my philosophy.
For me, this isn't just a business. These 3 words are my promise for you and your family.
As a qualified nurse with over 15 years of hands-on healthcare experience, I have spent my career mastering the clinical skills required to keep people safe and healthy.
With Raya I bring this experience to your home.
My experience doesn't just come from my nursing career, it comes from being a proud mother of three and a grandmother of two. I know firsthand what it means to fiercely love your family, and I understand the sacred trust it takes to hand over the care of a parent.
Raya's philosophy: honouring their past, caring for their present.
To me, my clients aren't just patients with medical needs; they are individuals with a lifetime of stories, wisdom, and achievements. I make it my mission to honour their past by preserving their dignity and respecting the independent life they have built. I am fully dedicated to the care and support for their present day.
By nature, I am an upbeat, compassionate, and warm person with a good sense of humour! I believe that even if most days are spent at home, they should still be filled with joy, comfort, and vibrant energy, no matter what health challenges my clients may have.
Whether managing complex medical needs or simply sharing a laugh over morning tea, I am here to be the reliable backbone of support your family deserves.
Navigating this alone can be overwhelming. I'm here to take that weight off your shoulders and give you and your family the support they need.
Schedule a free consultation for a friendly informal chat.
I can't wait to hear from you!
Vision and Values
"Honouring their past, caring for their present."
The Vision
Quality care and support requires a balance of clinical safety and a deep appreciation for human dignity. Raya exists to provide high-level medical support and absolute peace of mind for families navigating this journey.
My goal with Raya is to redefine the home care experience by seamlessly bridging high-level skilled nursing with true personal warmth and compassion. Raya aims to be the reliable backbone of support that allows clients to live safely and comfortably in their own home. By combining clinical expertise with proactive attention to detail, Raya gives families the freedom to step back from being overwhelmed caregivers and simply return to being loving daughters, sons, spouses or relatives.
Core Values
- Honouring Their Past: Prioritising client dignity and independence by respecting their individual preferences and lifetimes of personal achievements and history.
- Caring for Their Present: Improving daily quality of life through companionship, upbeat engagement, and attentive physical care.
- Clinical Integrity: Ensuring safety, precise medication management, and professional health advocacy under the direction of an experienced nurse.
- Attentiveness: Utilising proactive health monitoring to identify subtle shifts in wellness or mood before they become more serious issues.
- Transparent Trust: Maintaining direct, honest, and regular communication with families to guarantee absolute peace of mind.
What we offer
The following services can be offered or you can create a bespoke package
- Delivering and managing medication
- Wound care
- Personal care and hygiene assistance
- Health monitoring e.g. blood pressure, blood sugar etc.
- Assisting occupational therapy e.g. daily task exercises
- Dressing and grooming
- Mobility and transferring
- Toileting and incontinence care
- Companionship e.g. reading aloud, reducing isolation and depression
- Meal preparation and planning
- Light housekeeping e.g. changing bedding, laundry, ironing
- Supervision at appointments
- Trips out
- Transportation
- Running errands
- Grocery shopping
- Respite care (short term support)
- Dementia care
Areas Covered
Raya provides care and support in the following locations
- Four Oaks
- Hints
- Hopwas
- Lichfield
- Little Aston
- Shenstone
- Sutton Coldfield
- Whittington
Client Testimonials
Read some recent feedback from our lovely clients and their families
In the time I have been living alone, in what now seems like a big family home, I had become overwhelmed by the sheer time and effort just to stay ‘on top’ of all the household chores. Somewhat in desperation I contacted Sara via her card through the letterbox, and soon came to realise it was the most significant call I’ve made all year. Sara came to my home for a preliminary visit and very professionally assessed my needs and requirements. It was clear to me that I was able to have a bespoke and personalised service and I had every confidence Sara would deliver it. Since then her regular visits have transformed my home. I now live in a home of calm order and structured efficiency. Sara and her team have worked wonders for me and not only in practical ways. Sara is such good company and always brightens my day. She is so very witty and always makes me laugh. She is an empathetic listener and has genuine concern for my mental health and wellbeing. I can highly recommend Sara to anyone who wants some support from people you can trust and have confidence in. - Keith
Sara is very thorough in her care. She knows exactly what people want and she always leaves the house looking fresh and bright. Sara is an extremely nice person with a happy, positive attitude, a pleasure to have in one’s house. I cannot recommend her more highly. - Pamela.
I contacted Sara as I needed temporary help with with light household duties whilst I recovered from surgery. She was very professional making contact and arranging a time. Very prompt arriving, brought all her own equipment and great at asking exactly what I needed her to concentrate on. I found Sara to be very friendly and hard working, very approachable and nothing too much trouble. She did an amazing job at my house and I was very pleased with the service. Would highly recommend.
- Katherine.
Sara is a first class care provider. Nothing is too much trouble, she is always reliable, careful, thorough, respectful of privacy and belongings, and non-judgmental. Thoroughly recommend. - Linda.
Frequently Asked Questions
Got a question you still need answering? Check the FAQs below
"Have you got a DBS?"
Yes. All staff will have an up to date enhanced DBS.
"What if I need to cancel or reschedule a visit?"
Changes and cancellations need 24 hours notice. Any changes or cancellations happening after this period will be charged a fee.
"How often can I use your service?"
As often as needed. Slots are available from 1 hour.
"When are your opening hours?"
Slots are available from 7am to 9pm, Monday- Friday, and Saturday 9am to 4pm.
"Do you have insurance?"
Yes. Raya has full public liability insurance.
"What are your qualifications for personal care?"
Sara is a qualified nurse and midwife. She can administer medications effectively and provide wound care. Sara provides full and extensive training to all Raya staff.
"How much cancellation notice do I need to give?"
A minimum of one month's cancellation notice is required.
"Do I still need to pay for my regular slot if I go on holiday?"
No payment is due as long as you provide 2 weeks notice of your holiday.
"What payment methods do you accept?"
We only accept bank transfer. Cash is not accepted.
Get in touch
For a free consultation, more information, and pricing.
Use the form below to send me an email.
Alternatively, you can contact me via telephone or WhatsApp by click the icon below.
I aim to respond within 4- 6 hours.